Booking a class is very simple! Simply click on “Cookery classes” and use the red box to search for upcoming classes. You'll find details of classes for the next four weeks and a new day of classes will appear on the website every day!
And don't forget to keep your eye on the website for promotional classes and offers in connection with our speciality food and drinks partners.
How do I pay for a class?
Payment will be taken just before or after the class takes place.
When you book online you are only booking a place on your course, no payment will be taken at this point. If you have a gift voucher (Gourmet Gift Voucher, Red Letter Days, Buy A Gift etc), simply select this payment option and enter your voucher code when booking your class then present your voucher to us on arrival at L'atelier. Without your voucher we will have to take a cash or credit card payment.
The class is fully booked – is there anything I can do?
If a class is full please feel free to sign up to the waiting list! Should a place open up, you will receive an email asking you to confirm a place through our website.
How do I modify my booking?
Log in to “My account” where you will be able to access all your bookings. If you wish to modify or amend a booking, select the booking you wish to alter and then click on “Modify this booking.” You can also increase or decrease the number of places booked in this way.
You will then receive an email confirming your modifications.
How do I cancel my booking?
Log in to “Your Account” where you will be able to access all your bookings. To cancel a booking, select the booking and then click on “Cancel this booking.”
You will then receive an email confirming your cancellation.
I have not received my recipes - how do I get them?
Your recipes will have been sent out by email in the 48hrs following your class. If you have not received this email, please check that it has not gone in to your spam folder. You can also access your class recipes by logging in to “My Account” – each new recipe will be added to your account after the class has taken place.
If your class recipes are not in your account, please send us an email containing your booking reference and the date and time of your class – we will then send your recipes to you as soon as we can!
Which class does my Red Letter Day/Groupon/Buy a Gift/Acorn (Virgin) voucher entitle me to?
Please ensure that the voucher you have received is compatible with the class you have booked onto and most importantly the voucher has not expired before the date of your class.
To book a class using your voucher, simply choose your class through “Book a class” and then select the relevant company 'Voucher' for the payment method and enter your voucher number. This will reserve you a place and you simply have to present the voucher to us when you arrive for your class.
If you have any issues or further questions please don't hesitate to contact us on firstname.lastname@example.org
My Red Letter Days/Buy a Gift/Groupon/Acorn (Virgin) voucher has expired, can I extend the date?
If your voucher has expired you should contact the supplier directly.
What kind of classes can I take at L'atelier des Chefs?
L'atelier des Chefs is the first cookery school to offer classes suitable for everyone! Classes range from 30 minute to a maximum of 4 hours and run Monday to Saturday. We aim to cater for all tastes: from everyday dishes to the most sophisticated dinner menu; from starter to dessert and dishes from all over the world. The choice is yours – just take a look at the dishes on our website and book your class!
How does the class work? What do I need to bring?
We'll provide absolutely everything you need for you class, from the ingredients to the apron!
During your class itself, you will prepare the recipe(s) you chose on www.atelierdeschefs.co.uk. The chef will explain each and every step of the recipe to you and will give you hints and tips throughout the class to ensure that you end up with a delicious dish you can be proud of!
At the end of your class, you can either take your dish(es) home with you or you can relax and enjoy them in our stunning dining area.
Your class recipes will be sent out to you in the 48 hours following your class so that you can create them again at home!
Does L'atelier des Chefs offer kids classes?
On our general public cookery classes:
Whilst we accept all abilities in the kitchen unfortunately due to health and safety reasons we’re unable to accept children under 14 in our kitchens, on their own or accompanied by an adult.
If they are between 14-16 we will need to consult a chef, please call us on 020 7499 6580 (Oxford Circus), 020 7796 0110 (St Paul’s) or email email@example.com to enquire and we can check if they will allow them on the class.
We can offer Private Party cooking or baking experiences for a kids party but this will not be on a public cookery class and will cost more than the advertised prices on our public cookery classes. Please contact 020 7499 6580 for further info about our private class packages.
Can I offer a cookery class as a gift?
Absolutely! Simply choose the length of time of the cooking class you want to offer them and they can choose the class that they want!
Find out more about these vouchers in the Gift Card section of our website.
How do I buy a Gift Card?
The easiest way to buy a Gift Card is online through our website. Simply click on “Gift Cards” in the top menu and follow the step by step instructions for online payment. Alternatively, pop in to see us in Wigmore Street or St Paul's and pick up a card directly from us.
My Gift Card still hasn't arrived...
Once you have placed your Gift Card order, you will receive a confirmation email containing all your order details and your reference number. If you have not received this email, please check you spam folder.
Your order will be despatched in the 72 hours following the receipt of this email. Gift Cards are sent via Royal Mail's Recorded Signed For service. If it has not arrived within 7 days of despatch, please contact us directly and we will provide you with your tracking number.
What does a Gift Card offer?
Gift Cards entitle the recipient to take part in cookery classes ranging from 30 minute Cook, Eat & Run classes up to our 4 hour Masterclasses. Give your friends and loved ones the freedom to choose the classes and dishes that really appeal to them – all you have to do is pick an amount of time!
Take a look at the website to get an idea of the classes offered all year round at L'atelier des Chefs.
How much does a Gift Card cost?
Prices start from £15 for our 30 minute 'Cook, Eat & Run' class. Choose to purchase a specific amount of time or simply choose an amount of credit that the recipient can spend as they so desire!
How long is a Gift Card valid?
Gift Cards are valid for 1 year from the date of purchase.
I'm having trouble ordering a Gift Card online - is there anything I can do?
If you experience any difficulties ordering or paying for a Gift Card online, drop us an email at firstname.lastname@example.org or call us on 020 7499 6580 and let us know your name, the value of your order and we will do our best to help.
I've forgotten my password, can I have a reminder?
We will be happy to send you a password reminder – click on “Forgot your password?” on our homepage.
How do I update my details?
To amend any of your personal details, log in to “Your Account” and from there you can edit your email address, password etc.
Can I unsubscribe from the newsletter?
If you wish to unsubscribe from the Newsletter, simply log in to your account, go to “My Account” and “My Profile" > Register for... From here you can subscribe or unsubscribe from the Newsletter and other alerts in just a couple of clicks!
I can't log in! What do I do?
Please make sure that you have a registered account with L'atelier des Chefs. If you are still unable to connect, please do not hesitate to contact us via the online enquiry form or alternatively call us on 0207 499 6580.
How much is my Gift Card worth and when does it expire?
Gift Cards are valid for 12 months from the date of purchase.Please check your Gift Card envelope
to find out the value of your card.
How do I use my Gift Card?
Once you’ve chosen your class simply book your places
through our website.You will then need
to bring your Gift Card with you to your class and we will redeem it upon
Where can I use my Gift Card?
Your Gift Card is valid in-store and for classes taking place
at L’atelier des Chefs London only.
I would like to extend the expiry date of my Gift Card - is this possible?
Gift Cards are valid for 12 months from the date of
purchase.This date is non-extendable so
we strongly advise that you book your class well in advance of the expiry date to ensure you have a wide selection of classes and recipes to choose from!
Can I use my Gift Card for more than one class?
Yes!If your gift card is worth
one hour or more you can use it one more than one occasion.
Can I share my Gift Card with someone else?
Yes! If your gift card is worth one hour or more you can use it to cover
the cost of a class for two people. For example, if you have a gift card worth
two hours, you can use it for two places on a one hour class.
Where do I register my Gift Card?
You can register and check the value of your gift card by visiting https://www.atelierdeschefs.co.uk/en/use-gourmet-gift-card.php located in the "My Account" section of the website. When you come to book your class please select "L'atelier des Chefs Gift Voucher" as a payment option.
How can I spend my Gift Card?
The value on your card is just like cash so you can use it however you want. So if you had a £50 card you could use it as part payment for a 90 minute class (£58), or a 60 minute class (£39) with some retail in store or a glass of wine, it's up to you!
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